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Events/Orders
shipment.delivered

Shipment delivered

Carrier confirmed delivery and POD captured.

When this fires

The carrier confirmed delivery and a proof-of-delivery was captured.

Sample payload

This is the exact envelope shape we POST to your endpoint — outer wrapper plus the per-event data payload. Field values are randomised on each render so you see the general shape, not a fixed example.

json
{
  "id": "64751096-4aec-4511-8158-b3a64bec6702",
  "event": "shipment.delivered",
  "created": "2026-09-11T01:03:46.283Z",
  "data": {
    "orderId": "cj93f02pk8wi0000000000000",
    "orderNumber": "TY-96B1N9J",
    "deliveredAt": "2026-09-11T01:03:46.283Z",
    "carrier": "fez"
  }
}

Use cases

  • Fire a 'review your purchase' email two hours after delivery.
  • Move the order to a 'completed' lane in your ops dashboard.
  • Trigger any post-delivery analytics (loyalty points, referral credit).

Subscribe in the dashboard

To start receiving this event, add it to a webhook's subscription list in Developers → Webhooks. Wildcard subscriptions ( shipment.*) work too — see the webhooks guide for the matching rules.