shipment.createdShipment created
A new shipment was dispatched (order-bound or external).
When this fires
Fires whenever the underlying state change happens on the platform.
Sample payload
This is the exact envelope shape we POST to your endpoint — outer wrapper plus the per-event data payload. Field values are randomised on each render so you see the general shape, not a fixed example.
json
{
"id": "cdf0f15c-c6da-423a-9eac-1cb68de4ae63",
"event": "shipment.created",
"created": "2026-09-11T01:03:46.289Z",
"data": {
"shipmentId": "cxevpgp5mvfc0000000000000",
"merchantReference": "PHR-2628",
"carrier": "fez",
"carrierName": "Fez Delivery",
"providerShipmentId": "FEZ-A075TEM",
"trackingUrl": "https://track.fez.example.com/lsxqr5yy",
"costKobo": 368360,
"deliveryEta": "2026-09-11T02:03:46.289Z",
"pickupAddress": "Bode Thomas, Surulere",
"dropoffAddress": "Gana Street, Maitama, Abuja",
"failoverAttempts": [
{
"carrier": "fez",
"error": null,
"attemptedAt": "2026-09-11T01:03:46.289Z"
}
],
"excluded": []
}
}Use cases
- Trigger any downstream automation that cares about this state change.
- Mirror the event into your data warehouse for analytics.
- Notify a human channel for high-signal events.
Subscribe in the dashboard
To start receiving this event, add it to a webhook's subscription list in Developers → Webhooks. Wildcard subscriptions ( shipment.*) work too — see the webhooks guide for the matching rules.